Ceejay Microfin Ltd., an NBFC-MFI (Reg. No.: B.01.00577), received its microfinance license from the RBI in October 2017. Ceejay Microfin Ltd. (CML) is a group company of the CJ Group.
Leveraging the extensive network and presence of the CJ Group, CML aims to promote financial inclusion by providing accessible financial services to underserved and unserved segments of society. The company is committed to reaching customers in areas where formal financial services remain limited and supporting their financial needs through responsible microfinance.
Ceejay Microfin supports its clients by providing financial assistance, thereby helping them enhance their standard of living.
The CJ Group was established in 1919 with the initial objective of trading in tobacco and subsequently ventured into the manufacturing and marketing of bidis. Catering to local tastes. The CJ Group scaled up the manufacturing and marketing of bidis across different states, predominantly in Gujarat, Maharashtra, Uttar Pradesh, Punjab, Haryana, Assam, and Madhya Pradesh.
The Group has offices in Ahmedabad, Vadodara, Nadiad, Mumbai, Delhi, Saharanpur, Karnal, Kanpur, Nagpur, Kolkata, Gondia, Sagar, Ranikhet, Guwahati, and Agra. The Group is actively managed by young, dedicated, and professionally qualified staff in the fields of Finance, Marketing, Human Resources, Production, and Legal.
The consistent growth in the Group’s turnover and profitability is attributable to professional and innovative management policies. The Group’s core activities revolve around the manufacturing and marketing of bidis, tobacco, and tendu leaves (bidi leaves), as well as finance, microfinance, renewable energy, and real estate.
The Group’s directors have recently constructed CEEJAY Residency in Worli, along with CEEJAY House, also situated in Worli, Mumbai.
The Group is committed to corporate social responsibility (CSR) activities and has consistently contributed towards the development of educational, social, and medical institutions. The Group has set up Engineering, Science, and Arts colleges in Gondia, Maharashtra, and has also contributed towards the technological development of the Civil Hospital and Kidney Hospital in Nadiad, Gujarat.
Guiding Ceejay Microfin with visionary leadership, integrity, and rich business heritage.
Leading the group's strategic expansion and vision across diverse industrial and financial sectors.
Overseeing strategic operations, driving sustainable financial inclusion and corporate governance.
Steering long-term growth, organizational development, and ethical financial practices.
Leading financial planning, treasury management, compliance, and fiscal operations.
Managing operational strategy, grassroots branch coordination, and client relationships.
In accordance with RBI directives, Ceejay Microfin Limited follows a structured Grievance Redressal Mechanism to ensure prompt, fair, and transparent resolution of customer grievances.
Customers can reach out to their respective Branch Manager or Loan Officer during center meetings. Customers may also call our Toll-Free Helpline:
Toll-Free Number: 1800 233 2323 (Mon-Sat, 10:00 AM to 6:00 PM)
If the resolution is not satisfactory or not received within 7 business days, the grievance can be escalated directly to our Grievance Redressal Officer:
If the complaint is not resolved within one month of receipt by the company, the customer may appeal to the Officer-in-Charge of the Department of Non-Banking Supervision (DNBS), Reserve Bank of India, Ahmedabad, or register online on the RBI Complaint Management System (CMS) at https://cms.rbi.org.in.
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